Terms of Service

1. Services

Built With Matt ("we," "I," "Matt") provides custom software development, web development, CRM systems, and related digital services for businesses. All work is performed on a project basis under individually agreed-upon terms, timelines, and pricing.

2. Quotes & Pricing

All pricing is provided via individual quotes. A quote is valid for 30 days unless otherwise stated. Work begins only after mutual agreement on scope and payment terms. Prices do not include third-party costs (hosting, domain registration, payment processing fees, etc.) unless explicitly stated.

3. Payment

• A deposit (typically 50%) is required before work begins unless otherwise agreed.
• Final payment is due upon project completion and before handoff of deliverables.
• Recurring services (hosting, maintenance, support) are billed monthly and can be cancelled with 30 days' notice.
• Payments are processed via Stripe. Late payments may incur a pause in services.

4. Ownership & Intellectual Property

• Upon full payment, you own the custom code, designs, and assets built specifically for your project.
• Third-party tools, libraries, and frameworks remain under their respective licenses.
• I retain the right to showcase the work in my portfolio unless you request otherwise in writing.

5. Revisions & Scope

Each project includes a reasonable number of revisions as defined in the project agreement. Requests outside the original scope will be quoted separately. Significant scope changes may affect timeline and pricing.

6. Timeline

Estimated timelines are provided in good faith. Delays caused by waiting for client content, feedback, or approvals are not the responsibility of Built With Matt. I will communicate proactively if timelines need to adjust.

7. Client Responsibilities

You agree to provide necessary content, feedback, access, and approvals in a timely manner. Delays in providing these may delay project completion.

8. Hosting & Maintenance

If you opt for ongoing hosting and maintenance, services continue on a month-to-month basis. Either party can cancel with 30 days' written notice. Upon cancellation, all code and assets will be provided to you.

9. Limitation of Liability

Built With Matt is not liable for any indirect, incidental, or consequential damages arising from the use of delivered products or services. Total liability is limited to the amount paid for the specific project in question.

10. Termination

Either party may terminate a project with written notice. If you terminate after work has begun, payment is due for work completed to date. If I terminate, any unused deposit will be refunded.

11. Free Audits

Free website audits are provided at no cost and with no obligation. The audit report is for informational purposes and does not constitute a guarantee of results.

12. Changes to Terms

These terms may be updated from time to time. The latest version will always be available at this URL.

13. Contact

Questions about these terms? Reach out:

Matt
matt@builtwithmatt.com
(617) 939-7715